Right of withdrawal from the agreement
You have the right to withdraw from this agreement within 14 days without stating any reason.
The withdrawal period expires 14 days after the date when you have entered into possession of the goods, or when a third party, other than the carrier, designated by you, has entered into possession of the goods. In order to exercise the right of withdrawal, you need to inform us, i.e. GAIA Spółka z ograniczoną odpowiedzialnością, Al. 1000-lecia Państwa Polskiego 6, 15-111 Białystok, tel. +48 85 664 23 07, fax +48 85 664 23 06, e-mail firstname.lastname@example.org about your decision to withdraw from the agreement by way of an express statement (for example, a letter sent by post, fax or e-mail).
You may use the withdrawal form template, but it is not obligatory.
In order to observe the withdrawal period, it is enough for you just to send the information on the exercise of your right to withdraw from the agreement before the the withdrawal period expires.
Effects of withdrawal from the agreement
If you withdraw from this agreement, we shall return to you any payment that we received from you, including the cost of delivery of the goods (except for any additional costs due to the delivery method you selected other than the cheapest standard delivery method that we offer) immediately, and always no more than 14 days after we were informed of your decision to exercise the right of withdrawal from this agreement. We shall return the payment using the same payment methods as those that you used in the original transaction, unless you have explicitly consented to another solution; notwithstanding, you shall bear no costs in connection with the return. We may withhold returning the payment until receiving the goods or until receiving proof that they had been sent back, whichever occurs first.
Please bring the item to us or sent it to the address GAIA Spółka z ograniczoną odpowiedzialnością, ul. 1000-lecia Państwa Polskiego 6, 15-11 Białystok immediately and always no later than 14 days after you inform us of withdrawing from this agreement. This period is deemed to be observed if you send the item back within 14 days.
You will have to bear the direct cost of returning the item.
You are liable only for the reduction of the value of the item that results from using it in a manner other than necessary to establish the nature, characteristics and functioning of the item.
The consumer's right to withdraw from the agreement shall be excluded in the following situations: